For information regarding VINCI Curriculum, please visit:
http://curriculum.vincigenius.com

For information regarding the current pricing for the VINCI Curriculum, please visit:
http://store.vincigenius.com/products/Curriculum

The Following languages are supported in the VINCI Curriculum application levels: Chinese, English, French and Spanish.

For information regarding the technical specifications about each model, please go to the following link:
http://store.vincigenius.com/products/LearningSystems

If you require further technical information regarding your device, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or via online chat at www.vincigenius.com/support.

VINCI store offers shipping services to the following locations:

• United States
• Canada
• England
• Mexico
• Argentina
• Spain
• Germany
• Russia
• Sweden

If you are a developer please visit the following link: http://developer.vincigenius.com/home.html

If you are interested in conducting business with VINCI, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

If for any reason you are unsatisfied with your VINCI product(s) and want to return it for a refund, please read our Warranty and Return Policy which can be found at: http://store.vincigenius.com/control/vincipolicy & contact customer service for your RMA# and the address to return.

Once you have placed your order, you will receive an email notification confirming that your order has been placed along with your order confirmation number. Ground shipping normally takes between 5-7 business days and express is 2-3 business days.

Once your order has shipped from our facility, you will be notified by email along with the shipment tracking number.

If some items you orders are out of stock, your VINCI Customer Service Representative will contact you for back order information or for suggesting a substitute model.

For more information, contact technical support at: This email address is being protected from spambots. You need JavaScript enabled to view it. or via online chat at www.vincigenius.com/support.

All preloaded and/or digital content purchased will remain in your online account. Please visit:
http://store.vincigenius.com/

Login to your account, and on the left drop down menu, called “MyVINCI account”, select Downloads. This will load all the preloaded content for your model or any digital content purchased from our website associated with your account. You can download these apps directly from your tablet if you have a WIFI model, or you can download them to your computer and install them to your device.

If you don't have an account, you can go to:
http://store.vincigenius.com/

Click “Login” and select “Sign Up”. Once you have created your account and registered your model you will be able to access to all your originally preloaded content.

If you have purchased VINCI Curriculum SD cards, please install from your SD cards after factory reset. Note each SD card is device specific and can not be copied.

Unfortunately accidental damage to the screen is not covered under warranty. We do offer a repair service of $80 USD plus shipping.

For more information contact technical support at, This email address is being protected from spambots. You need JavaScript enabled to view it. or via online chat at www.vincigenius.com/support.

Any other hardware piece that presents a defect such as buttons, USB connector, charger, handle or any kind of irregular sound or noise can be sent for repair under warranty. Please contact customer service to request a Return Material Authorization (RMA).

This email address is being protected from spambots. You need JavaScript enabled to view it. or via online chat at www.vincigenius.com/support. 1-855-698-4624